For Referral Partners
For Discharge Planners: How to Make a Housing Referral to Ready Rooms
Ready Rooms accepts housing referrals from hospital discharge planners, social workers, and case managers. Here is exactly how the process works and what we need from you.
Quick version: Call us at (281) 949-8064 or use our online referral form. We review referrals within one business day and aim to confirm placement within the same week when beds are available.
Who we serve
Ready Rooms is a 501(c)(3) nonprofit housing placement organization. We work with adults who need transitional, recovery, reentry, or supportive housing and are not yet ready for independent living. Our client population includes:
- Adults being discharged from hospitals, detox, or inpatient behavioral health facilities
- Individuals completing reentry programs or leaving incarceration
- Veterans transitioning out of temporary shelter or VA programs
- Adults in recovery who need a structured sober living environment
- People experiencing homelessness who have income (SSI, SSDI, employment, VA benefits) but no housing
We work nationwide but have the strongest provider network in Texas, particularly in the Houston, Dallas-Fort Worth, and San Antonio areas.
What we need to process a referral
The more information you provide, the faster we can identify the right placement. At minimum we need:
- Client name and contact information (phone number is most important)
- Discharge or placement date - when does the client need housing?
- Income source and amount - SSI, SSDI, VA benefits, employment, etc.
- Housing type needed - sober living, reentry-friendly, veteran, general transitional, etc.
- Geographic preference or restriction - does the client need to stay in a specific area?
- Background factors - felony history, sex offense registry, evictions (this stays confidential and helps us match correctly)
You do not need to complete a lengthy intake form to get the process started. A phone call with the basics is enough to begin a placement search.
How to submit a referral
You have three options:
Option 1 - Fastest
Call us directly
(281) 949-8064
Mon-Fri, business hours.
Leave a voicemail for same-day callback.
Option 2 - Convenient
Online referral form
Use our referral form to submit all client details securely. Reviewed within one business day.
What happens after you refer
Here is the typical sequence after we receive a referral:
- Review (same day or next business day): We review the referral and identify potential provider matches based on the client's needs, income, background, and location.
- Outreach to providers (within 24-48 hours): We contact providers in our network with available beds that match the client's profile.
- Client introduction: When we identify a match, we introduce the client to the provider and help coordinate the intake conversation.
- Move-in confirmation: We follow up to confirm the move-in and log the placement. We also conduct a 7-day check-in when possible.
- Update to referral partner: We notify you when a placement is confirmed so you can close the loop on your end.
Urgent placements
If a client is being discharged same-day or within 24 hours, call us directly at (281) 949-8064. We cannot guarantee same-day placement, but we prioritize urgent situations and can often identify options quickly when the client has income and is flexible on location.
For clients with no income or complex needs that fall outside our current network capacity, we will always try to connect you with alternative resources rather than leaving you without a next step.
Becoming a formal referral partner
If your organization regularly works with populations who need housing, we would love to establish a formal partnership. Referral partners receive priority response times, a dedicated contact at Ready Rooms, and access to our provider network updates.
To set up a partnership conversation, call us or email info@readyrooms.org with "Referral Partner" in the subject line.
Ready to make a referral?
Use the online form or call us directly.